Please read these Terms and Conditions carefully before you start to use our Website or our Apps and before purchasing or booking any services through our Website or our Apps. By using our Website or our Apps, you confirm that you accept these Terms and Conditions and that you agree to comply with them regardless of whether you choose to register with us.

 

Studio Etiquette 

 

• Please arrive a minimum of 5 minutes before your class starts as doors may be locked for security reasons and will not be opened if you are late. 

• There is a 5 minute window in which you are allowed to enter the class after it starts. 

• If you are late, that is your responsibility and you will not be refunded for your class. 

• We take no responsibility for your parking at the Studio or surrounding areas. 

• Please do not bring bags into the Studio as they are a trip hazard for teachers.

• Please do not use your phone in the studio during classes as this is extremely distracting for everyone else. 

• No shoes in the Studio 

• Everyone is entitled to the same level of respect at the studio we have a zero tolerance policy for inappropriate behaviour. 

 

Online Services Terms of Use

Account creation
You warrant that:

• The Personal Data which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and

• You will notify us immediately of any changes to the Personal Data by updating these details on your online account.

• You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

 

 

Pricing
Information displayed on the website and app related to pricing and service availability is subject to change by The Yoga Club Billericay without notice.

 

Online bookings

• Pre-booked classes must be paid for in advance. 

• We advise online bookings as we are often fully booked and you may not be able to drop in

• If you are not on a membership, remember you have to buy a single class pass and then book your class. 

 

Monthly Memberships

• Monthly Unlimited + Monthly 8 Pack are both 6 month commitments and cannot be cancelled or refunded

• Memberships activate upon date you choose and auto renews on that date thereafter.

• Pass valid for use by named pass holder only.

• Not eligible for refund or transfer.

• Memberships can’t be shared between parties

• Memberships can be frozen or extended in special circumstances, there may be additional costs involved.

 

Class Packages

- 10 Class Passes have a 6 month expiry date

- Additional extensions are available at £10 per month. 

- Single Class Passes expire one month after the purchase date

 

Cancellation policies

Classes

• If are booked into a class but can no longer attend, you must cancel the class. To cancel you must do this through your Wix profile.

• The Yoga Club Billericay's class cancellation policy is 3 hours. If you do not cancel with at least 3 hours prior notice, this will constitute as a late cancel and your credit will not be returned to your account. If you have a Trial or Unlimited membership you will be charged £5.

• If you ‘Early cancel’ ( 3+ hours before the class) the class credit will automatically be returned to your account.

• If a class is fully booked, you can join the waitlist and you will get a notification to let you know you can book into that class if someone cancels. 

• If your class is cancelled by The Yoga Club Billericay your credit will be returned to your account.

• If you are more than 5 minutes late you will not be admitted, no exceptions, and this will be treated as a late cancellation.

• Please always check in at front desk before your class and especially if you are doing a double class, if you are a no-show we will charge you as a late cancel.

 

Events, Workshops & Courses

 

• Event Tickets are non refundable

• You are able to re-sell your tickets to your friends 

• In the case of an event being full or having a waitlist we will help you where possible to re-sell your ticket. 

• If a course or workshop is cancelled you will be offered either a refund or the option of being transferred to an alternative event. Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme.

• We are unable to give refunds in the case of cancelled transport (trains, aeroplanes etc). Please ensure you take out relevant insurance to protect yourself against this.

• Refunds are not possible to be made retrospectively. 

• If your workshop is cancelled by The Yoga Club Billericay, we will notify you as soon as we have knowledge of the cancellation and will refund you the full £ (sterling) amount you have paid us in respect of the workshop. We will not be responsible for any additional expenses which you may have incurred in respect of the workshop, including travel, accommodation or exchange rate losses.

 

Retail

• Retail items purchased at the studio, or online, can be exhanged if returned within 30 days of purchase. Items must be unused and undamaged.

• Credit on account at The Yoga Club Billericay or exchange will be provided if an item is found faulty or in unusable condition.

 

Promotions & discounts

• Corporate discounts can be provided on request.

• Promotions cannot be combined or backdated.

 

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

 

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 

You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law.

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You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any photos taken at the studio, you can speak to management directly if there are any images of you you would like taken down or if you are not willing to be included in filming or photography. 

 

Our rights

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change.

 

It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

 

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

 

Enquiries or complaints

If you have any enquiries or complaints please email info@TheYogaClubBillericay.com